Carls Tip: RPii Sale Source now available in the Sales Report Generator.

RPii has some set sources available when you edit the header of a sale. OTC Sale, Mail Order, Telephone, Website, Amazon and Ebay.

A new field has been added to the Sales Report Generator 187: Main Source Name which you can search on. It can also be used on the Sort and Display options of the report, which is useful to group all sales done by Telephone etc.

 Also for the Sort / Design options there is an option for 188: Second Source Name, which will show Shop, Telephone or Internet if a Second-Source has been selected in the sales header.

This will be available on the next update, but if you can't wait till then, let us know and we can make this available for you


Any Questions on this, or if you have any other suggestions for a 'Carl Tip' that other people would find useful, drop me a line on support.

Carls Tip: Chrome no longer has Right Click and COPY on some RPii fields.

For those who are using Google Chrome for running RPii may have noticed when you right click on certain fields in RPii you no longer get the option for copy.

 This is due to a recent up date on Google Chrome and is currently out of our control. For those running Mozilla Firefox for RPii the option is still there when you right click.

Any Questions on this, or if you have any other suggestions for a 'Carl Tip' that other people would find useful, drop me a line on support.

Update to 1.61

The 1.61 update has gone out to everyone now and we've had virtually no issues *Phew*. Give us a shout if you have any problems/comments suggestions.

Carls Tip: Till drawer and USB Epson TM-T88V thermal Printer

Once the thermal printer is installed (see previous post) if you have a till drawer plugged into the printer it will need to be configured to open the till after it prints.

From the Start Menu, select Devices and Printers, right click on the TM-T88, select Printer properties.

Select Preferences. Select Document Settings tab.

Select Cash Drawer, then set both options to Open after printing. Select OK.

Gaz's Tips: Trello for managing support

We've started using trello.com for managing projects and keeping on top of support issues, it's excellent. We're happy to set up boards for specific customers that they can log in to/add to. If you want to use this to manage your support queries, please sign up to trello and let us know your username. We will create a board specifically for you and invite you to join it.